A Strategy to Keep More of Your Existing PPO Patients When You Resign

The Hawaiian Islands

Have a heads-up conversation

Let your existing patients know you plan to resign so they don't feel blind sided.

It helps if you are a Relationship-Driven Practice.


Be Proactive rather than Reactive

Reassure customers that they will continue to receive benefits and support from you, helping them get the most out of their money.  Encourage them to continue selecting your services for their dental care.

Find an alternative source to replace the PPO plan as your means of acquiring new patients.

Good communication is not just about words. When you talk to someone face-to-face, you can use all aspects of communication, making it much more effective.

Avoid the possible loss of more patients.

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