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Episode 18: Crucial Conversations – How to Communicate with Patients About Insurance

February 14, 2019
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In this episode Naren and Gary discuss crucial conversations about insurance companies, how it works and how to communicate with your patients and non-patients. Sometimes it takes a little practice to communicate those crucial conversations.

Highlights:
  • Crucial conversations <1:52
  • Bad experiences with insurance companies <4.33
  • Insurance company economics <5:33
  • Is my insurance going to cover that? <6:24
  • Tapping into influence <11:15
  • Practice with your team members<13:18

Episode Resources:

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Episode 21: When to Know When You are Ready to Resign from PPO Plans
Episode 20: Payment Options And Money Issues