Any dentist out there is likely to experience a negative review. And that’s the blunt reality. The problem with a negative review is how it affects the dentist at an emotional level. These negative reviews will work in your favor if you respond correctly. You can do two things to make negative reviews work in your favor. In this podcast episode, Gary Takacs will explain the correct way to respond to negative reviews. Listen if you want to find out how to deal with 1 or 2-star reviews!