In this show, Naren and Gary discuss how to remain insurance friendly when going out of network and the verbal skills that are necessary when answering the phone and communicating with patients and potential patients.
- Out of network but insurance friendly
- Do you take our insurance?
- Verbal skills
- Converting phone calls
- Using Dr. Robert Cialdini’s principles
- Utilize call recordings as training tools
- Going out of network successfully
- Final thoughts