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In this episode of The Less Insurance Dependence Podcast, Gary Takacs and Naren Arulrajah discuss crucial payment details for resigning from PPO plans. They aim to alleviate the common anxieties dentists face when transitioning away from insurance dependence. The core topic of this episode delves into the logistics of payment collection post-PPO resignation. Gary explains that most insurance companies, except Delta, allow for the assignment of benefits, meaning the insurance company will continue sending checks directly to the practice. Gary offers informative advice on communicating this change to patients, suggesting a script that emphasizes the speedy reimbursement process from Delta and the option to use credit cards to manage the initial payment. Naren proceeds to pose three crucial questions to the audience, focusing on important aspects related to the topic.

This episode provides valuable insights and practical strategies for dental practices aiming to reduce insurance dependence while maintaining financial stability and strong patient relationships.

Episode Timestamps

  • 00:51 – Introduction to “The Less Insurance Dependence” podcast.
  • 01:22 – Introduction to the topic: “Payment Details When Resigning from PPO Plans.”
  • 01:29 – Announcement regarding a Master Class; Title:  Creating a Relationship Driven Practice, Date: 16th of July 2024, Time: 08:00 – 10:00 PM ET.
  • 07:45 – Discussion on accepting the Assignment of benefits if the insurance company allows.
  • 09:26 – Answer for the first question: Are practices collecting payment in full at the time of service?
  • 15:34 – Answer for the second question: What types of payment plans or financing options should we offer to make dental care more affordable for our patients?
  • 16:41 – Discussion on payment options
  • 18:40 – Answer for the third question: How can we measure the success of our new payment systems after dropping PPOs?
  • 22:36 – Invitation to Book a Marketing Strategy Meeting.


Gary Takacs

Gary Takacs One of Gary's most significant achievements as a dental practice management coach is transforming his own practice, LifeSmiles, from one that was infected with PPO plans, no effective marketing strategy, and an overhead of 80% to a very successful dental practice that is currently one of the top-performing practices in the US.

With over 2,200 coaching clients, Gary has first-hand experience transforming insurance-dependent practices into thriving and profitable practices.

Through his Personalized Coaching Program, Gary shares access to the systems, strategies, processes, and experience gained over 41 years of coaching dentists and transforming over 2200 practices worldwide.

Learn More:
Connect with Gary Takacs on Linkedin

Naren Arulrajah

Naren ArulrajahAs CEO of Ekwa Marketing, Naren has over a decade of experience working with dental practices and helping them attract the ideal type of patients to their practices. It is his goal to help dentists do more of the type of dentistry they love with the help and support of effective digital marketing.

Ekwa’s "Done-For-You" Digital Marketing model blends fundamental persuasion principles with an all-in-one Digital Marketing solution to help your ideal patients find you and choose you for reasons other than being on their insurance plan.

If you’re interested in finding out if Ekwa is the right fit for you and your practice, book a Free Marketing Strategy Meeting with Ekwa’s Marketing Director, Lila Stone.

Book Free Marketing Strategy Meeting:

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