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Episode 134: The One Question You Must Ask Every New Patient Caller

May 06, 2021
Listen to this episode and learn The One Question that’ll transform the conversions of your dental practice.
Like this podcast? Share this idea with your circle who you think might benefit from it.

Here’s an episode that’ll help you convert new patient calls to ‘kept appointments! 

Conversion is the percentage of those new patient calls that can get converted to a kept new patient appointment.

Doctor, you know how your new patients don’t show up for the appointments they made for themselves. But these no-shows represent lost opportunities to your practice. With the right amount of team training and tracking the necessary data, you can maximize these opportunities.

  • 00:01:02 > Intro to today’s topic
  • 00:01:10 > Grow your practice 10% or more! 
  • 00:02:50 > Dental practice conversion ratio
  • 00:03:28 > Improving handling of calls
  • 00:06:45 > The transformational question!
  • 00:12:50 > Verbal skills and conversions


Gary Takacs

Gary Takacs One of Gary's most significant achievements as a dental practice management coach is transforming his own practice, LifeSmiles, from one that was infected with PPO plans, no effective marketing strategy, and an overhead of 80% to a very successful dental practice that is currently one of the top-performing practices in the US.

With over 2,200 coaching clients, Gary has first-hand experience transforming insurance-dependent practices into thriving and profitable practices.

Through his Personalized Coaching Program, Gary shares access to the systems, strategies, processes, and experience gained over 41 years of coaching dentists and transforming over 2200 practices worldwide.

Learn More::
Connect with Gary Takacs on Linkedin

Naren Arulrajah

Naren ArulrajahAs CEO of Ekwa Marketing, Naren has over a decade of experience working with dental practices and helping them attract the ideal type of patients to their practices. It is his goal to help dentists do more of the type of dentistry they love with the help and support of effective digital marketing.

Ekwa’s "Done-For-You" Digital Marketing model blends fundamental persuasion principles with an all-in-one Digital Marketing solution to help your ideal patients find you and choose you for reasons other than being on their insurance plan.

If you’re interested in finding out if Ekwa is the right fit for you and your practice, book a Free Marketing Strategy Meeting with Ekwa’s Marketing Director, Lila Stone.

Book Free Marketing Strategy Meeting:

Recent Episodes

Episode 194: Will the Insurance Company Continue to Send Checks to Our Office Once We Are Out of Network?
Episode 193: Will My Income Go Down When I Drop PPO Plans?
Episode 192: An Abundant Mindset
Episode 191: 4 Things You Must Know To Successfully Drop PPO Plans