Episode 217: What is Your Call Conversion Rate?

December 08, 2022
Find out your practice call conversion rate and how to improve it by listening to this episode!
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Peter Drucker said, “What gets measured gets improved.” 

Your call conversion rate is the percentage of new patient calls that turn into new patient appointments. 

When you measure the call conversion rate of your practice, you can surely improve it and treat more quality patients, generate more income, and attract patients who will spread positive word of mouth about your practice!

In this episode, Naren and Gary discuss the importance of measuring the practice call conversion rate and the grading system that will enable you to figure out your practice situation. They also share how to measure the call conversion rate.

Tune into this episode to find out your practice call conversion rate, and scroll down to the resources section to grab the free e-book that will help you improve your practice call conversion rate!

Did you know that Ekwa Marketing provides the required support to increase the call conversion rate of your practice?

They not only track your call conversion rate but also monitor the calls under HIPAA compliance and provide information on what needs to be done to improve your practice call conversion rate every month.If you’re interested to learn more about how this would work in your practice, book a Free Marketing Strategy Meeting here: www.lessinsurancedependence.com/marketing-strategy-meeting/ 

Episode Timestamps

  • 00:01:12 – Introduction to the episode
  • 00:01:20 – Quick announcement about the upcoming Masterclass
  • 00:03:18 – One of the KPIs you should have in your practice
  • 00:04:22 – Grading scale to monitor your call conversion rate
  • 00:05:55 – The average practice’s call conversion rate
  • 00:10:15 – How to measure and improve the call conversion rate

Resources


Gary Takacs

Gary Takacs One of Gary's most significant achievements as a dental practice management coach is transforming his own practice, LifeSmiles, from one that was infected with PPO plans, no effective marketing strategy, and an overhead of 80% to a very successful dental practice that is currently one of the top-performing practices in the US.

With over 2,200 coaching clients, Gary has first-hand experience transforming insurance-dependent practices into thriving and profitable practices.

Through his Personalized Coaching Program, Gary shares access to the systems, strategies, processes, and experience gained over 41 years of coaching dentists and transforming over 2200 practices worldwide.

Learn More:: www.thrivingdentist.com/coaching/
Connect with Gary Takacs on Linkedin

Naren Arulrajah

Naren ArulrajahAs CEO of Ekwa Marketing, Naren has over a decade of experience working with dental practices and helping them attract the ideal type of patients to their practices. It is his goal to help dentists do more of the type of dentistry they love with the help and support of effective digital marketing.

Ekwa’s "Done-For-You" Digital Marketing model blends fundamental persuasion principles with an all-in-one Digital Marketing solution to help your ideal patients find you and choose you for reasons other than being on their insurance plan.

If you’re interested in finding out if Ekwa is the right fit for you and your practice, book a Free Marketing Strategy Meeting with Ekwa’s Marketing Director, Lila Stone.

Book Free Marketing Strategy Meeting: www.lessinsurancedependence.com/marketing-strategy-meeting/

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