Like this podcast? Share this idea with your circle who you think might benefit from it.

Do you make an effort to connect with your new patients to build a relationship with them?

Even though your day-to-day life in the dental office may be hectic, you need to make some time to connect with your new patients and develop rapport. This is the only way to help your patients know you, like you, and trust you enough to keep coming to your practice and stay loyal to the practice. 

When you connect with your new patients, you will eventually build a relationship-driven that will continuously attract patients who do not have an insurance mindset where patients only accept treatments only if they are covered by insurance. The best thing about building rapport with patients is that it can be done completely free! You do not have to spend anything on developing rapport with new patients, but the outcome is loyal patients who accept ideal dental treatments, which would generate significant income in your practice.

In this episode, Gary and Naren discuss further why you should be developing rapport with new patients and how to do it in your practice. 

Tune into this episode to find out a great way to quickly develop rapport with Your New Patients!

Episode Timestamps

  • 00:01:15 – Introduction to the episode
  • 00:01:20 – Quick announcement about the upcoming Masterclass
  • 00:03:40 – The definition of rapport in dentistry
  • 00:04:15 – What could you do to improve rapport
  • 00:10:30 – Negative outcome of not developing rapport with new patients
  • 00:11:10 – 6 principles of influence and rapport
  • 00:12:40 – What happens in terms of neuroscience


Gary Takacs

Gary Takacs One of Gary's most significant achievements as a dental practice management coach is transforming his own practice, LifeSmiles, from one that was infected with PPO plans, no effective marketing strategy, and an overhead of 80% to a very successful dental practice that is currently one of the top-performing practices in the US.

With over 2,200 coaching clients, Gary has first-hand experience transforming insurance-dependent practices into thriving and profitable practices.

Through his Personalized Coaching Program, Gary shares access to the systems, strategies, processes, and experience gained over 41 years of coaching dentists and transforming over 2200 practices worldwide.

Learn More:
Connect with Gary Takacs on Linkedin

Naren Arulrajah

Naren ArulrajahAs CEO of Ekwa Marketing, Naren has over a decade of experience working with dental practices and helping them attract the ideal type of patients to their practices. It is his goal to help dentists do more of the type of dentistry they love with the help and support of effective digital marketing.

Ekwa’s "Done-For-You" Digital Marketing model blends fundamental persuasion principles with an all-in-one Digital Marketing solution to help your ideal patients find you and choose you for reasons other than being on their insurance plan.

If you’re interested in finding out if Ekwa is the right fit for you and your practice, book a Free Marketing Strategy Meeting with Ekwa’s Marketing Director, Lila Stone.

Book Free Marketing Strategy Meeting:

Recent Episodes

Episode #288: High-Value Dentistry Series: Cosmetic Dentistry

Listen Now

Episode #287: Sneak Preview on Possible Benefits Reform

Listen Now
Happy office employees with raised arms

Episode #286: 5 Less Expected Benefits of Successfully Resigning from PPO Plans

Listen Now