In this episode, Gary and Naren discuss the importance of being fully prepared for significant moments in life, focusing specifically on how dentists can effectively resign from PPO plans. Gary emphasizes that building and maintaining relationships is critical to a successful PPO resignation plan. To achieve this, dentists must be prepared every day, clinically and behaviorally. This means understanding their patients’ personal information, interests, and hobbies. Gary suggests using digital note cards to record and store this information, which can be reviewed before starting the day. He also highlights the importance of discipline and doing homework to ensure a successful outcome. Being fully prepared daily requires commitment and discipline but can significantly improve the final result.